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September 2010
8	Basic Dispatch (extended format, M/W/Sat) at Rio Hondo. Cost $72.50. To enroll, contact Lorraine Duran at (562) 463-7724.
13-1	Basic Public Safety Dispatch Academy at Ben Clark Training Center. Cost $230. POST Plan IV. To enroll, contact Wendy Thomas.
13-1	Basic Dispatcher Course hosted at the San Diego Regional Public Safety Training Institute. Cost $169. POST Plan IV.
14-15	2 Day Advanced Dispatcher Update Course in Santa Cruz. Cost $190. POST Plan II.
16	Crisis Communications in Bakersfield. Cost $110. POST certified.
16	Ethical Decision-Making and Leadership Concepts for Public Safety Dispatchers in Costa Mesa. No tuition. POST Plan IV.
17	Customer Service the 911 Way! in Bakersfield. Cost $110. POST certified.
20	Basic Dispatch (3 week course) at Rio Hondo. Cost $72.50. Contact Lorraine Duran at (562) 463-7724.
20	Basic Dispatch (extended format, M/W) at Goldenwest College. Cost $262. Contact Suzanne Rosas (714) 895-8925.
20-22	Communications Training Officer (CTO) Workshop in Redwood City. Cost $110. POST certified.
21	Tools for Survival - Managing Cumulative and Critical Incident Stress in Oxnard. Cost $95. POST Plan II. EMS and STC certified.
22-23	Basic Critical Incident Stress Management (CISM) course in Oxnard. Cost $190. POST Plan IV.
28-30	3 Day Advanced Dispatcher Update Course in Kingsburg. Cost $285. POST Plan II.
30	Dispatcher Role in Active Shooting Incidents hosted by San Bernardino PD. Free class. Contact Michael Fox at (909) 383-5315.
October 2010
4-6	Dispatch Update at Ben Clark Training Center. Cost $84. POST Plan IV. To enroll, contact Wendy Thomas.
4-22	Basic Dispatch hosted by San Bernardino Sheriff's Department. Cost $225. To enroll, contact Sally Christian (909) 473-2680.
5-7	3 Day Advanced Dispatcher Update Course in Huntington Beach. Cost $285. POST Plan II.
7	You Just Never Know in Fremont. Cost $110. POST Plan IV.
8	Avoiding Complacency and Cannibalism  in Communications in Redwood City. Cost $110. POST Plan IV.
11	Basic Dispatch (intensive format) at Golden West College. Cost $217. Contact Suzanne Rosas at (714) 895-8925.
11	You Just Never Know in Fremont. Cost $110. POST Plan IV.
12-14	3 Day Advanced Dispatcher Update Course in Carlsbad. Cost $285. POST Plan II.
14	Tactical Dispatching Concepts for Public Safety Communications Personnel in Sacramento. No tuition. POST Plan IV. Location changed. Download updated flyer.
18	Active Shooter hosted by Upland PD. Cost $110.
18-19	Advanced Dispatch at Ben Clark Training Center. Cost $34. POST Plan IV. To enroll, contact Wendy Thomas.
18-29	POST Supervisor Course in Fresno. Cost $102. POST Plan IV.
19	In Progress hosted by Upland PD. Cost $110.
19-21	Dispatcher Supervisory Update in Atherton. Cost $285. POST Plan II.
20	Dispatcher Terrorism Awareness at Ben Clark Training Center. Cost $52. POST Plan NA. To enroll, contact Wendy Thomas.
20	Domestic and Family Violence hosted by Upland PD. Cost $110.
20	Active Shooter in Santa Rosa. Cost $110. POST Plan IV.
21	You Just Never Know hosted by Upland PD. Cost $110.
21	Customer Service the 911 Way in Santa Rosa. Cost $110. POST Plan IV.
22	Cannabalism, Complacency and Critical Thinking hosted by Upland PD. Cost $110.
22	Building Your 911 Liability Shield in Santa Rosa. Cost $110. POST Plan IV.
25-29	CTO Course at the Ben Clark Training Center . Cost $145. POST Plan II. To enroll, contact Wendy Thomas.
26-28	Dispatcher Supervisory Update in Rocklin. Cost $285. POST Plan II.
27-29	CTO Update: On the Job Training in Dispatch hosted by San Diego Association of Public Safety Dispatchers. Cost $225. POST Plan II.
November 2010
3	Evaluating the Trainee in Dispatch hosted by the San Diego Association of Public Safety Dispatchers.
4	Customer Service the 911 Way! in Bakersfield. Cost $110. POST certified.
4	Conflict Management in Communications Centers hosted by the San Diego Association of Public Safety Dispatchers.
5	Crisis Communications in Bakersfield. Cost $110. POST certified.
5	Dispatcher Wellness hosted by the San Diego Association of Public Safety Dispatchers.
8-10	3 Day Advanced Dispatcher Update Course in Oakdale (Modesto area). Cost $285. POST Plan II.
15	Risk Management for Public Safety Communications in Redwood City. Cost $110. POST Plan II.
15-19	Communications Training Officer at Goldenwest College. Cost $67. Contact Suzanne Rosas (714) 895-8925.
15-19	Policy and Procedure Workshop for Public Safety Communications in Redwood City. Cost $110. POST Plan II.
16	Dispatcher Terrorism Awareness at Ben Clark Training Center. Cost $52. POST Plan NA. To enroll, contact Wendy Thomas.
16-18	3 Day Advanced Dispatcher Update Course in Walnut Creek. Cost $285. POST Plan II.
17	Radio Interoperability & MDC Usage at Ben Clark Training Center. Cost $54. POST Plan NA. To enroll, contact Wendy Thomas.
18	Emerging Communications Technologies for Public Safety Dispatchers in San Diego. Free class. POST Plan IV.
29-	Basic Public Safety Dispatch Academy at Ben Clark Training Center. Cost $230. POST Plan IV. To enroll, contact Wendy Thomas.
29-	Civilian Supervisor at Goldenwest College. Cost $126. Contact Suzanne Rosas at (714) 895-8925.
December 2010
8-10	3 Day Advanced Dispatcher Update Course in San Rafael. Cost $285. POST Plan II.
21	Dealing with Suicidal Callers in San Bruno. Cost $95. POST Plan II.
January 2011
5-6	Emergency Management Concepts for Dispatchers in Folsom. No cost. POST Plan IV.
18	Domestic Violence & Sexual Assault for Dispatchers at Ben Clark Training Center. Cost $21. POST Plan IV. To enroll, contact Wendy Thomas.
19	Radio Interoperability & MDC Usage at Ben Clark Training Center. Cost $54. POST Plan NA. To enroll, contact Wendy Thomas.
20	Crisis Negotiations for Dispatchers at Ben Clark Training Center. Cost $21. POST Plan IV. To enroll, contact Wendy Thomas.
24	Assessing Suicidal Callers at Ben Clark Training Center. Cost $31. POST Plan IV. To enroll, contact Wendy Thomas.
25-26	CTO Update at Ben Clark Training Center. Cost $51. POST Plan IV. To enroll, contact Wendy Thomas.
February 2011
7-8	Advanced Dispatch at Ben Clark Training Center. Cost $34. POST Plan IV. To enroll, contact Wendy Thomas.
9	Dispatchers Role in Critical Incidents at Ben Clark Training Center. Cost $22. POST Plan IV. To enroll, contact Wendy Thomas.
15-17	Dispatch Update at Ben Clark Training Center. Cost $84. POST Plan IV. To enroll, contact Wendy Thomas.
March 2011
7-25	Basic Public Safety Dispatch Academy at Ben Clark Training Center. Cost $230. POST Plan IV. To enroll, contact Wendy Thomas.
April 2011
18	Assessing Suicidal Callers at Ben Clark Training Center. Cost $31. POST Plan IV. To enroll, contact Wendy Thomas.
19	Crisis Negotiations for Dispatchers at Ben Clark Training Center. Cost $21. POST Plan IV. To enroll, contact Wendy Thomas.
20	Radio Interoperability & MDC Usage at Ben Clark Training Center. Cost $54. POST Plan NA. To enroll, contact Wendy Thomas.
May 2011
16-17	CTO Update at Ben Clark Training Center. Cost $51. POST Plan IV. To enroll, contact Wendy Thomas.
18	Dispatchers Role in Critical Incidents at Ben Clark Training Center. Cost $22. POST Plan IV. To enroll, contact Wendy Thomas.
June 2011
6-24	Basic Public Safety Dispatch Academy at Ben Clark Training Center. Cost $230. POST Plan IV. To enroll, contact Wendy Thomas.
15	Radio Interoperability & MDC Usage at Ben Clark Training Center. Cost $54. POST Plan NA. To enroll, contact Wendy Thomas.

Dispatcher Training Organizations (in alphabetical order):

• Cal-NENA
• California CLETS Users Group
• California Emergency Dispatcher Association
• California Public-Safety Radio Association (Southern California APCO)
• Contra Costa County Law Enforcement Training Center
• National APCO
• National NENA
• Northern California APCO
• Public Safety Training Consultants
• San Diego Association of Public Safety Dispatchers

Submissions:

If you have an announcement you want included on our web site, submit the course announcement. The announcement will be converted to pdf format so our members can easily download it. Announcements are posted free of charge to CAPTO members. Submissions may be sent to the webmaster.